FAQ

1. How often do you restock the online store?
There is no restock schedule on any of my products, and I do not answer questions about release dates. I recommend you follow @bryanespiritu on Instagram, and subscribe to my mailing list for info on new and restocked product.

2. What are the measurements on your tees?
The body width measurements on most of our graphic tees are as follows: S=18", M=20", L=22", XL=24", 2XL=26”

Sizing for our cut and sew program is similar but can vary.

3. What size am I in a New Era fitted?
New Era fitted caps are sized based on the circumference of your head around the crown and top of your ears.

The measurements are as follows:
7(54.9cm), 7 1/8(55.8cm), 7 1/4(57.7cm),
7 3/8(58.7cm), 7 1/2(59.6cm), 7 5/8(60.6cm),
7 3/4(61.5cm), 7 7/8(62.5cm), 8(63.5cm).

All of our New Era hats are produced from scratch by New Era Cap. While they do promise a consistent fit, some hats vary in sizing. We recommend trying an existing cap on to identify your correct size as all sales are final.

4. Will you ever make girls clothing?
I make clothes for people.

5. Where is your shop?
My studio is located at 9 Camden Street Toronto, Canada M5V 1V2. One block south of Richmond Street on the west side of Spadina Avenue. My space is not open to the public.

6. Can I do a pick up instead of paying for shipping?
I do not offer in-store pick-ups. 

7. When will my order ship?
All orders are typically processed and shipped within 5 days of being received and take about 5-7 business days to arrive depending on the destination address. Orders are shipped via multiple shipping providers, and you will receive a confirmation email including tracking number once your order is processed. Exceptions to this policy include pre-orders, and custom artwork, which may take up to 2-3 weeks to ship.

8. Do you do exchanges or refunds?
Due to the high demand for many of my product releases, all sales are FINAL.